Application Management

Did you know that one of the most frequently reported problems in ERP projects is a cost overrun? In fact, according to research conducted by Panorama Consulting Solutions, of 172 respondents surveyed in 2012 and 2013, over 50% of ERP projects went over budget.

KCL understands all too well that there is a tendency for ERP projects to spiral out of control, often resulting in higher than anticipated costs. So we created a solution.

ONGOING SUPPORT
Maintenance is a key component of successful ERP implementations. We do much more than provide you with a solution – we help you use that solution to simplify and improve your daily business operations. When it comes to regular and ongoing support, development, training and testing, our offshore team offers the quality of service you are looking for at a price you can afford over the long term.

SAP ENHANCEMENTS
By working with a company that supports you through all of your SAP initiatives and ongoing maintenance, you stay one step ahead of the game when it comes time for system upgrades or enhancements. The KCL offshore team works closely with your organization every day.

The experts dedicated to your company already have an intimate understanding of your current SAP landscape, which allows them to make useful recommendations and help you solve new problems as they arise.

DEDICATED TEAM
Our India office is comprised of several IT experts and each specializes in a specific area of ERP software deployment. The team is employed by KCL – they are not outsourced or hired on contract. This translates into cohesive, well-managed services that are both professional and cost-competitive.

OFFSHORE OFFICE
Since its launch in 2008, KCL has been operating a Toronto-based office as well as an overseas office in India. Over time we have come to learn exactly which ERP-based tasks are best suited to our Toronto team, and which are better handled overseas. The end result is a flexible, hybrid approach to ERP implementation and management.