Retail

Retail is all about customizing the client experience. When you give your customers what they want – when, where and how they want it – you position your retail business for optimal success.

It isn’t always easy. You might not always be able to develop product assortments and pricing in line with customer demand. You may also face difficulties managing large vendor networks or find yourself slow to respond to changing consumer appetites. Or perhaps you lack the information needed to address the needs of your business, ending up with high customer churn rates.

KCL understands these and other common challenges faced by companies in the retail sector. We bring the in-depth ERP software expertise needed to address the common issues and support business growth. We can help you:

» DRIVE PROFITABILITY
To maximize profitability, you need to offer the right product, at the right time, the right price, with the right variations, and to the right audience. Through advanced

analytics, seamless sourcing and buying, and optimizing offerings according to specific customer needs, SAP software technology can help generate profitable growth.

» ESTABLISH FLEXIBLE SUPPLY
SAP software can help you establish flexible supply at an optimal cost so you can meet demand, both high and low. By creating more efficient supply chain and supplier networks, you can embrace demand flexibility across all channels and optimize inventory, warehouses and transportation.

» UNDERSTAND CUSTOMER NEEDS
When you deconstruct and dissect your operations, you can better understand the needs of your customers and what it is that is really driving your business. By analyzing important data, simplifying your core business, and focusing on the delivery of relevant experiences anytime and anywhere, you will optimize customer engagement and increase sales.