Manufacturing & Distribution in the Age of Omnichannel

Transform Your Omnichannel

Strategy Today

Omnichannel commerce is redefining the manufacturing and distribution landscape. With 45% of companies leveraging 3 to 5 channels to expand their market reach, the urgency to optimize operations and enhance customer engagement has never been greater.

Discover how industry leaders are tackling challenges such as pricing complexities, manual processes, and integration gaps to thrive in an interconnected marketplace.

Explore the Trends. Empower Your Strategy.

What's Inside the Report?

Key Industry Trends

Learn why 70% of eCommerce platforms are integrated with ERP systems and how integration gaps with CRM (34%) and fulfillment logistics (58%) create opportunities for improvement.
Explore how leading companies balance direct and digital sales, with 58% leveraging distributors/wholesalers and 43% embracing eCommerce sites.

Actionable Insights

Understand why 43% of businesses struggle with pricing updates and 46% face manual process challenges – and how automation can solve these issues.
Find out why 45% of respondents plan to enhance their eCommerce platforms over the next 12 months to stay competitive.

Strategic Priorities
for the Future

As companies plan for the year ahead, the emphasis is clear: 45% of respondents aim to enhance their eCommerce platforms, recognizing the critical role of digital sales in growth and customer satisfaction. Alongside this, 20% are focusing on improving order management systems, targeting smoother workflows and productivity gains.
This trend reflects the growing importance of investing in technology that not only supports omnichannel strategies but also drives them forward.
Opportunities for Operational Excellence
Efficiency is a top priority for manufacturing and distribution professionals, and the numbers reveal where businesses are focusing their efforts:
Inventory Management: 34% of companies find effective inventory management a challenge, making it critical to balance stock levels and avoid costly overstocking or stockouts.
Returns and Reverse Logistics: Managing returns efficiently is still a problem for 30% of companies, affecting customer satisfaction and operational costs.
Supplier Collaboration: With 36% of businesses facing difficulties in partnering with suppliers and logistics providers, seamless coordination is key to success.
Get the Insights You Need to Succeed
Gain access to a comprehensive analysis packed with real-world data, strategic priorities, and actionable recommendations.
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Keyush

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At Keyush Consulting, we are passionate about providing exceptional consulting services that empower businesses of all sizes and industries. With 20 plus years of industry experience, our expert team specializes in implementing SAP Best Practices and delivering top-notch support for our client’s SAP landscape. We take a holistic approach to delivery, focusing on People, Processes, Data, and Technology to drive digital transformation and enable our clients to operate as intelligent enterprises.

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Years of Experience

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Our Clients

Download our free industry report for key insights.

    Primary Challenge in Omnichannel Operations

    Timeline for Solution Implementation

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